Leo's professional life began in international trade finance.

​

For more than thirteen years with Coastline Solutions, he worked across financial services, technology, market intelligence and professional education. He built an international community for senior trade-finance professionals, became a founding member of the ICC Market Intelligence Group and technology lead for the ICC Global Survey, coordinating participation across international institutions and hundreds of banks.

​

As Chair of the Irish National Committee of the ICC Banking Commission, he represented Ireland internationally and spoke at industry events across four continents.

​

His work was fundamentally about connection: between organisations, markets and information; between problems and the people capable of solving them; between emerging technology and the organisations trying to use it.

​

That continued through White Pyramid, where Leo built a specialist digital business, and later through his work supporting FinTech companies selling complex technology into enterprise clients.

​

Technology kept changing.

​

But organisations still depended on people being able to understand, decide, adapt, exercise judgement, build relationships and perform.

​

That is where Leo meets HOSA.

Much of the conversation about AI begins with the technology.

​

What can it do? What can it automate? What becomes faster or more efficient?

​

Leo is interested in another part of the question:

​

What happens to the human operating inside the environment the technology creates?

As AI becomes embedded in how people think, decide, communicate and work, the implications may extend far beyond productivity. What happens to agency? Judgement? Attention? Professional identity? Human interaction? And the capacity to function well over time?

​

Leo began exploring these questions in his industry report, Human Capacity in the Age of AI.

​

Through HOSA, his inquiry moves beyond whether a technology works to examine the conditions being created around the human using it. Because an organisation can become more technologically capable while the human capacity inside it moves in the opposite direction.

​

So the question becomes: What conditions do people need to think clearly, adapt effectively and function sustainably as AI changes the world around them?

Leo's HOSA inquiry sits at the intersection of: Human Capacity × Organisations × Technology

​

His paper, Human Capacity in the Age of AI, considers AI not simply as a tool, but increasingly as part of the environment in which humans operate.

​

Continuous connectivity. Increasing speed. More information. Less friction. Changing professional roles. Reduced recovery. Shifting boundaries between human and machine decision-making.

​

As the environment changes, so can the demands placed upon the human system.

​

HOSA gives Leo a systems architecture through which to investigate those relationships.

​

His questions include:

1. What happens to human capacity as the conditions of work change?

2. Which human capacities become more important as AI becomes more capable?

3. What happens to agency and judgement as more thinking and decision-making is assisted or automated?

4. What organisational conditions support sustainable human performance?

5. What are we optimising when we optimise work — and what might we inadvertently diminish?

Leo is HOSA Faculty Fellow — Enterprise & Industry.

​

He brings an enterprise, commercial and technology perspective to HOSA's interdisciplinary inquiry into the human condition and Change That Holds, while undertaking HOSA training and contributing strategic and commercial advice to the Institute.

His Faculty Fellowship creates a bridge between HOSA and one of the environments in which humans spend much of their lives: organisations.

​

AI, automation, continuous connectivity and changing expectations of performance are altering not only what organisations can do, but the conditions under which people are being asked to function.

​

Leo's role is to bring those environments into the inquiry.

 

To ask better questions. To bring HOSA into conversations about enterprise, technology and the future of work — and bring what he encounters there back into HOSA.

​

Human Capacity × Organisations × Technology.

That is Leo's territory.